Got a Question? We’re Here to Help.

Whether you’re wondering about fit, tracking your order, or just want to say hi — we’re all ears (and happy feet).

Our team is here to support you every step of the way.

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Email or Whatsapp Us

Drop us a message at care@mysunnystep.com or +65 93729406 and we’ll get back to you within 1–2 business days.

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Visit Us In-Store

Prefer to chat in person or try the shoes on?

Look through our store locations here.

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Order & Shipping Questions

You can also check our Shipping & Delivery page or FAQs for quick answers.

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We’re All About Comfort

No question is too small. We believe in thoughtful support — not just for your feet, but for your experience with us too.